Improving User (Staff, Faculty, Student) Experience While Securely Managing a Remote Workforce
Today’s institutions require a security model that more effectively adapts to the complexity of the modern environment, embraces Work from Home (or anywhere), and protects people, devices, apps, and data wherever they’re located. At the same time we need to improve user experience for activities such as remote on boarding of staff/faculty/students. Microserve will discuss these challenges, and demonstrate how shifting traditional device management and security tools to a modern approach can actually save time while improving the experience.
Vice President, Professional & Managed Services | Microserve
Nigel Brown brings over 24 years of experience in the Information Technology sector. Nigel has been engaged in consulting with enterprise public and private sector environments including higher education over the past 20 years, and as such he has a broad understanding of these types of organizations business requirements and related IT service delivery models. Today as VP of Professional Services for Microserve, he specializes in technology strategic planning and providing thought leadership for our clients while also driving internal technology strategy & solutions for Microserve.
Security Practice Lead | Microserve
Ed Hargrave leads Microserve’s IT Security Services Practice. Ed has been designing, implementing and selling IT security and other solutions in Western Canada for over 30 years. Prior to joining Microserve, Ed held senior technical, management and sales positions with Simon Fraser University, Oracle, Hewlett Packard Software, Citrix, and Fortinet.